
Virtual Urgent Care: Whenever, Wherever You Need Care
Sometimes when you need to see a provider, it’s not always practical or convenient to wait to make an appointment or make a trip into an office. With Virtual Urgent Care, it’s easy to start a video visit and see a provider quickly wherever you are, by , or using the MyMountSinai app on your smartphone, tablet, or other device.
We treat health care issues in adults and children that are not emergencies, such as: upper respiratory infections, COVID-19, flu, allergies, pinkeye, urinary infections, back pain, or mild headache. If any lab work is needed – for example, to screen for sexually transmitted infections or other common conditions – we may order tests at a location convenient to you.
We offer translation services for many languages spoken in the New York metropolitan area, so non-English speaking patients are welcome. Virtual Urgent Care requires a MyMountSinai account and a smart device with a camera such as a phone, tablet, or laptop.
Once you connect, you will be put in a virtual queue to see a doctor, first come, first served.
Virtual Urgent Care is available, in New York, from 8:30 am–8:30 pm, Monday-Friday, and 9 am–5 pm on Saturday and Sunday.
You can get the MyMountSinai app at the or .